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At SNEAKERMODE, all sales are final. As we operate in a consignment marketplace, we are unable to offer returns, refunds or exchanges on wrong sizing selection. Read more

AUTHENTICATION PROCESS 

Maintaining our reputation for being among the most trusted sellers in the marketplace is one of our top priorities; we only sell authentic products.

With this being said, SNEAKERMODE prides itself on its thorough and meticulous authentication process to ensure that you are only getting 100% authentic items.

We aim to curate only the best hyped and exclusive sneakers, accessories and clothing. We promise 100% verified authentic items as well as a seamless experience every time you shop with us. Whether you are buying or selling, SNEAKERMODE is your new go-to for all your essentials.

 

STAGE ONE

Our authentication process begins before the item is even purchased.

• We do this by only establishing links with credible and quality suppliers such as premium boutiques and retailers as well as our trusted network of resellers.

 

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STAGE TWO

Physical authentication begins once the item arrives in our warehouse.

• Our verification team undergo constant training in-line with industry standards and updates to ensure all authentication is completed to an expert level, every time.
• Using blue UV light technology, we diligently inspect each product. Here’s what we examine:
  • The background of the shoe – where and with whom it’s been
  • Inside and outside of the box
  • Internal and external stitching
  • Serial and manufacturing codes
  • Size
  • Weight
  • Colour
  • Logo
  • Gluing

 

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STAGE THREE

Peace of mind.

• After meticulous verification testing and confirmation, our authenticity tag is attached to your product and shipped directly to you in a protective box.
• Each buyer can have peace of mind that their product has undergone one of the most rigorous authentication processes in the industry.